Quality Assurance

Trained Personnel & Continuous Monitoring

At Cogepa, quality isn’t just a checkbox. With over 90 years in the paper industry, we’ve learned that understanding your specific needs is just as important as having the right equipment. Our team doesn’t just operate machines – they understand paper. Every operator goes through dedicated training with our quality specialist to ensure they know exactly what to look for, whether it’s checking moisture levels, detecting surface defects, or ensuring proper edge quality for both reels and pallets.

Quality control happens throughout the entire converting process, not just at the end. Our operators perform continuous checks from incoming material inspection through final packaging. Found an issue? We don’t wait – if we spot any quality concerns during processing, we contact you immediately. No surprises when your order arrives.

Experience & Problem Resolution

We maintain both FSC and PEFC certifications and handle everything from lightweight newsprint to heavy cardboard with the same attention to detail. After decades in this business, we’ve seen it all. We know the difference between a minor surface mark that won’t affect your process and a quality issue that could shut down your production line.

When problems do occur, we handle them quickly: immediate contact, sample analysis, and fast resolution through replacement, recutting, or credit notes as needed.